LRC Help Request

Please complete this web form for any of the following reasons:
  • you require support for your desktop computer or A/V equipment
  • you would like to initiate the process for a computer or laptop purchase
  • you need to submit a video conference or A/V request.
  • you need to surplus a computer

For most issues, you will receive a response by 10 am the next business day. If you are looking for the webform to submit an issue with lecture recordings, please click here.

To submit a poster for printing, please see IDL Poster Production Services.

If this is an emergency, please call the LRC at 471-1400.
This phone number is monitored Monday - Friday, 8 am - 5 pm.

What's Your Email Address?—Required

What's Your UT EID?—Required

Brief Summary of Problem or Request:—Required

Select an area of the LRC:—Required

 

Desktop Support




Video Conference

You must have rooms reserved before submitting this form.





to


(Actual meeting times only. Do not include setup time)



(if recurring; Enter all known non-meeting dates)

Select your Reserved locations:

UT AUSTIN (PHR)

PHR 2.108 (Large Classroom)
PHR 2.208 (Medium Flex-Space room)
PHR 3.106 (Large Classroom)
PHR 3.114C
PHR 4.114 (Medium Classroom)
PHR 5.112H (Dean's Conference Room-Private)

MOBILE VIDEO CONFERENCE CART

When booking room incude 30 minute setup and teardown. The VC Cart may not always be available - first come, first served.
PHR 3.110
PHR 3.114D
PHR 2.214
PHR 5.108
PHR 5.214

Connecting To: (check all that apply)

UT AUSTIN (PHR)

PHR 2.108 (Large Classroom)
PHR 2.208 (Medium Flex room)
PHR 3.106 (Large Classroom)
PHR 3.114C
PHR 4.114 (Medium Classroom)
PHR 5.112H (Dean's Conf. Room)
LifeSize Cart #1 (Mobile Cart)
LifeSize Cart #2 (Mobile Cart)

UTHSCSA (McDermott)

MCD 2.108 (Large classroom)
MCD 2.104 (Medium Flex room)
MCD 3.704 (Conference Room)

UTEP

UTEP-708 (Conference Room)
UTEP-237 (Large classroom)
UTEP-718
UTEP-606
UTEP-110C

UTRGV (ERAH-C)

ERAH-C 1.202 (Main Classroom)
ERAH-C 1.100.2 (Tandberg Cart)
ERAH-C 1.204 (Procedure Lab)

DPRI

DPRI 1.102 (1st Floor VC Room)
DPRI 2.102 (2d Floor VC Room)
DPRI 3.102 (3rd Fllor VC Room)

OTHER COMMON SITES

Science Park (Smithville, TX)
UTHSCSA-School of Public Health
MD Anderson Cancer Center
UT-Dallas
Port Aransas - MSI
Other (Please enter in notes)

TELEPHONE PARTICIPANTS

Number of Telephone Connections Needed

Enter one or two names of known attendees along with their site locations e.g., 'Dr. Burgess(SA)' or for larger meetings just enter the expected attendees group demographic, e.g., 'P3 Students', 'staff', 'faculty'.

(if you selected "Other" above, please enter technical contacts name, number, and email address)

Recording
Recordings are available in UT Austin PHR 3.106, 4.114, 2.208, 2.110, 2.108.

VC Recording Options Please Record


Classroom Recording







to



(if recurring; Enter all known dates including holidays.)

Available Classrooms
Classroom Recording Room Options
PHR 3.106
PHR 4.114
PHR 2.208*
PHR 2.110
PHR 2.108
Other (Indicate Room in Notes)

*Audio and Slides Only

Publishing Options

Publishing Recording Link To Email the Link
Publish to Canvas

(if known)


A/V Classroom Support






Does the event need to be recorded ?

Presentation Setup

Presentation Software

Microsoft PowerPoint
Keynote '09

Presentation Accessories

Speakers
Laser pointer
Remote Control
Stools (For faculty use only)

Computer

Mac
PC
Laptop

Audio/Video

Camcorder
Tripod
Clip-on Microphone
Portable PA System


Computer Surplus






Computer Purchasing

The University has recommends the following systems which conform to the University's hardware standards. There are several benefits to purchasing one of these computer systems, including significant cost savings, and quicker turnaround in setup and support from the LRC. If you have a specific need not available below, contact Charles Guajardo via email at c.guajardo@austin.utexas.edu.

UT Recommended Systems:

MAC DESKTOP

Computer Choices 21.5” iMac - $1,270.00†
  • 2.5GHz Intel Core i5
  • 4GB (two 2GB) memory
  • 500GB hard drive
27” iMac - $1,720.00†
  • 2.7GHz Intel Core i5
  • 4GB (two 2GB) memory
  • 1TB hard drive

MAC LAPTOP

13” MacBook Air - $1430.00†
  • 1.7GHz Intel Core i5
  • 4GB memory
  • 128GB flash storage
15” MacBook Pro - $1,950.00†
  • 2.2GHz Intel Core i7
  • 4GB memory
  • 500GB hard drive

DELL DESKTOPS

Optiplex 390 - $750.00†‡
  • 3.3 GHz Intel Core i3
  • 4GB memory
  • 250GB hard drive
Optiplex 990 - $1,230.00†‡
  • 3.4 GHz Intel Core i7
  • 8GB memory
  • 1TB hard drive

DELL LAPTOPS

Latitude E6420 - $1,400.00†‡
  • 2.5GHz Intel Core i5
  • 4GB memory
  • 500GB hard drive
Latitude E6420 - $1,650.00†‡
  • 2.8GHz Intel Core i7
  • 8GB memory
  • 500GB hard drive

2nd 21' Monitor
Laptop Dock (Dell Only)

†Prices are approximate and include three year Applecare warranty or
four year on-site service for Dells
‡Price includes 21" monitor

(for example, dual monitors, or more RAM)