LRC Help Request

Please complete this web form for any of the following reasons:
  • you require support for your desktop computer or A/V equipment
  • you would like to initiate the process for a computer or laptop purchase
  • you need to submit a video conference or A/V request.
  • you need to surplus a computer

For most issues, you will receive a response by 10 am the next business day. If you are looking for the webform to submit an issue with lecture recordings, please click here.

To submit a poster for printing, please see IDL Poster Production Services.

If this is an emergency, please call the LRC at 471-1400.
This phone number is monitored Monday - Friday, 8 am - 5 pm.

What's Your Email Address?—Required

What's Your UT EID?—Required

Brief Summary of Problem or Request:—Required

Select an area of the LRC:—Required


Desktop Support

Video Conference

Events starting in less than 2 working days cannot be scheduled with this form.
Please only select rooms that you have already reserved.


(Actual meeting times only. Do not include setup time)

Select your Reserved locations:


PHR 2.108 (Large Classroom)
PHR 2.208 (Medium Flex-Space room)
PHR 3.106 (Large Classroom)
PHR 3.114A (Huddle Space)
PHR 3.114B (Huddle Space)
PHR 3.114C (Huddle Space)
PHR 3.114D (Huddle Space)
PHR 4.114 (Medium Classroom)
PHR 5.112H (Dean's Conference Room-Private)


When booking room please include 30 minutes of setup and teardown. The VC Cart is first come, first served.
PHR 3.110
PHR 2.214
PHR 5.108
PHR 5.214

UT Health San Antonio (McDermott)

MCD 2.108 (Large classroom)
MCD 2.104 (Medium Flex room)
MCD 3.516 (VC cart with tables)
MCD 3.704 (Conference Room)

UTEP Cooperative Pharmacy

Campbell 708 (Conference Room)
Campbell 237 (Large classroom)
Campbell 602 (VC cart with tables)


EREBL 1.202 (Main Classroom)
EREBL 1.100.2 (VC Cart with table)
EREBL 1.204 (Procedure Lab)


DPRI 2.102 (2nd Floor VC Room)
DPRI 3.102 (3rd Floor VC Room)

Other (Please enter in notes)


Enter number of telephone connections needed

Enter one or two names of known attendees along with their site locations e.g., 'Dr. Smith(SA)' or for larger meetings just enter the expected attendees group demographic, e.g., 'P3 Students', 'staff', 'faculty'.

(only needed if you added a non-UT Pharmacy site above)

Recordings are available in UT Austin PHR 3.106, 4.114, 2.208, 2.108.

VC Recording Options Please Record

NOTE: Your event is not scheduled until you receive email confirmation.

Classroom Recording


(if recurring; Enter all known dates including holidays.)

Available Classrooms
Classroom Recording Room Options
PHR 3.106
PHR 4.114
PHR 2.208*
PHR 2.110
PHR 2.108
Other (Indicate Room in Notes)

*Audio and Slides Only

Publishing Options

Publishing Recording Link To Email the Link
Publish to Canvas

(if known)

A/V Classroom Support

Does the event need to be recorded ?

Presentation Setup

Presentation Software

Microsoft PowerPoint
Keynote '09

Presentation Accessories

Laser pointer
Remote Control
Stools (For faculty use only)




Clip-on Microphone
Portable PA System

Computer Surplus

Computer Purchasing

The University has recommends the following systems which conform to the University's hardware standards. There are several benefits to purchasing one of these computer systems, including significant cost savings, and quicker turnaround in setup and support from the LRC. If you have a specific need not available below, contact Charles Guajardo via email at

UT Recommended Systems:


Computer Choices 21.5” iMac - $1,270.00
  • 2.5GHz Intel Core i5
  • 4GB (two 2GB) memory
  • 500GB hard drive
27” iMac - $1,720.00
  • 2.7GHz Intel Core i5
  • 4GB (two 2GB) memory
  • 1TB hard drive


13” MacBook Air - $1430.00
  • 1.7GHz Intel Core i5
  • 4GB memory
  • 128GB flash storage
15” MacBook Pro - $1,950.00
  • 2.2GHz Intel Core i7
  • 4GB memory
  • 500GB hard drive


Optiplex 390 - $750.00
  • 3.3 GHz Intel Core i3
  • 4GB memory
  • 250GB hard drive
Optiplex 990 - $1,230.00
  • 3.4 GHz Intel Core i7
  • 8GB memory
  • 1TB hard drive


Latitude E6420 - $1,400.00
  • 2.5GHz Intel Core i5
  • 4GB memory
  • 500GB hard drive
Latitude E6420 - $1,650.00
  • 2.8GHz Intel Core i7
  • 8GB memory
  • 500GB hard drive

2nd 21' Monitor
Laptop Dock (Dell Only)

Prices are approximate and include three year Applecare warranty or
four year on-site service for Dells
Price includes 21" monitor

(for example, dual monitors, or more RAM)